COVID-19

A Message from Mitchell About COVID-19 in danbury, bedford hills and the surrounding area

Here at Mitchell, we are taking extra measures and precautions recommended by the CDC, State, and Federal authorities to safely provide all of our services to our clients without delays. Your safety and the safety of our employees is our highest priority here at Mitchell. During this time, it is essential that each of us practice simple, preventative measures as recommended by the public health authorities. We require our employees to wear a mask at all times when inside our stores, at a customer’s home or business, or when conversing with a customer outdoors. Additionally, we have advised our team on personal hygiene and social distancing techniques, and have provisioned workplaces with sanitary supplies. Below are some guidelines to help benefit both you and our employees during this time.

  • If you have a service/install scheduled and someone in your home is sick or has had close contact with a positive COVID-19 case, please alert us. We can easily reschedule or take appropriate measures to minimize any delays or interruptions in your service.
  • Keep a safe distance away (six to eight feet) after letting one of our employees into your home and avoid physical contact which includes handshaking. You can also arrange to leave a key if you do not want to be at home. If you have a separate entrance to your residence (i.e. basement or garage doors), we can use that.
  • If you normally come by the office to pay your bill in person, we kindly ask that you adjust your routine. You can make a payment on our website, over the phone or we can set-up an automatic payment if you’d like

Don’t forget you can manage/pay your accounts HERE!

If you would like your invoices and statements emailed to you, you can request electronic billing by giving us a call at (800) 383-3994 or reaching out online HERE!

We will continue to monitor the situation and keep you informed. Until then, stay healthy and be safe.

The Mitchell Team!

‚Äč

Why Mitchell?

Our promise is as real as a handshake and it's as good as it was 75 years ago.
  • We Handle It All

    Mitchell is your one-stop-shop for energy products and services for your home or business! From fuel delivery, equipment installation and service, to HVAC, we have all your needs covered.

  • Availability and Responsiveness

    We are available 24/7/365 and ready to serve you no matter the time of year!

  • Third Generation Family Owned

    Serving the customer has been our company’s mission since Norbert E. Mitchell bought his first oil truck in 1945. Whether we are installing, repairing or delivering, you can be assured that our guarantee of quality and exceptional customer service backs every interaction.

  • Financing & Free Estimates Available

    Interested in switching to Mitchell? We never charge you for providing estimates for any of our services. For many of our installations we can also provide you with available rebates to help save you money on your upgrades.

NOT A CUSTOMER?
Click the below button to become a customer.