Mitchell Puts Propane Safety First
We help keep your home and loved ones safe
Mitchell customers are more than just clients — you’re our neighbors. And we’re committed to providing safe propane delivery and service.
You can tell, because our drivers are thoroughly trained in propane safety, and every one of our service technicians is trained and licensed.
Since the propane industry has high safety standards and there are strong government regulations in place, propane has an outstanding safety record. Nonetheless, it’s essential that you know about what to do in the event of something going wrong.
As your safety is our top priority, we’ve put together some handy tips for using propane at home. Do you have questions? Don’t hesitate to reach out — we’re always here to help!
What does propane smell like?
Propane gas is manufactured with safety in mind, and one key feature is its distinct odor, which is added during processing to help you detect leaks quickly and easily. This smell — often compared to rotten eggs or a skunk’s spray — comes from a chemical called ethyl mercaptan. Naturally, propane is odorless, but this strong scent ensures that any leaks don’t go unnoticed.
If you ever detect this smell in or around your home, it’s crucial to act immediately. Gas leaks can pose serious risks, but knowing the right steps can keep you and your home safe. Never ignore the odor — it’s there to protect you!
Another way to detect leaks is to install propane leak detectors on every level of your home, near your propane appliances. Carbon monoxide detectors do not detect propane gas leaks.
Do you smell propane gas? Here’s what to do!
If you smell propane gas in your home, don’t panic. Acting quickly and carefully is critical. Here are the steps you should take:
- Extinguish flames from items like candles or smoking materials immediately to prevent any risk of ignition.
- Avoid using electrical switches, phones or appliances — even a small spark could be dangerous.
- Evacuate the area and ensure that everyone in your household moves to a safe distance.
- If you can safely get to it, close the gas shutoff valve on the propane tank. Every adult in your household should know how to do this. If you’re unsure or have any questions, feel free to reach out — we’re here to help!
- From a safe location, contact Mitchell and call 911.
- Do not try to return to your home or turn the gas shutoff valve on the propane tank until you get permission to do so, after Mitchell has done any leak repair, thoroughly inspected all gas appliances and relit any pilot lights.
- Safety is a shared responsibility — and regular inspections of propane appliances and systems are one of the best ways to minimize risks.
At Mitchell, your safety comes first! We’re here to make sure you have all the essential know-how you need for safely using and handling propane. Check out these helpful propane safety videos from the Propane Education and Research Council (PERC) below. Do you have questions relating to propane safety? Get in touch with us. We want you to enjoy propane in your home with no worries!
