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I wanted to personally thank you for your continued great service, and particularly for your last response Just before we left on a trip, our drier died. I set up delivery of a new one for the day after we got back. Unfortunately I forgot that the gas connection had to be made and we discovered, when the drier arrived, that there was not a local shutoff valve. So there I was with my wife with a pile of laundry, a new drier, no way to get it going, and saying "oh ----", I gotta call Mitchells and hope for a miracle. I think it was less than an hour when your crew arrived and took care of it. That kind of service is so rare these days. I just wanted to make a point of thanking you and say that I hope I don't plan so poorly again. --Ridgefield Customer |
